Agency Reporting Filters
Total Users Served
12,300
+8.2% from last month
Form Completion Rate
87.5%
+2.1% from last month
Average Time to Assistance
3.2 days
-0.5 days from last month
Referrals Completed
9,847
+12.3% from last month
Key Insights
New Intakes This Month
847
+23% from last month
Active Follow-ups
1,234
456 pending referrals
Completed Referrals
2,891
Housing: 45%, Employment: 32%
Avg. Response Time
2.1 days
0.3 days faster than target
Florida Support Needs Heatmap
Service Referrals by Type
Total referrals by service category
Housing2,840
Food3,250
Legal1,680
Employment2,120
Weekly Active Users
User activity over the past 8 weeks
Week 1
1,200
Week 2
1,350
Week 3
1,180
Week 4
1,420
Week 5
1,380
Week 6
1,500
Week 7
1,650
Week 8
1,580
User Distribution by County
Geographic distribution of users served
User Intake Overview
Comprehensive breakdown of user demographics and situations
Age Distribution
18-25245 (15%)
26-35412 (25%)
36-45356 (22%)
46-55289 (18%)
56-65178 (11%)
65+123 (9%)
Gender & Household
Female58%
Male40%
Non-binary/Other2%
Avg. household size: 2.4 people
Households with children: 67%
Program Readiness Metrics
Key performance indicators for agency programs and eligibility
Florida SHIP Rental Assistance Eligibility
Income Qualified2340 (78%)
Documentation Complete1890 (63%)
At Risk of Eviction1560 (52%)
Fully Eligible1234 (41%)
41% of users are fully eligible for SHIP assistance
Documentation Gaps
No Valid ID456
No Proof of Income623
No Lease Agreement234
No Utility Bills189
1,502 users missing critical documentation
Top Job Skills (Unemployed Users)
Customer Service234 users
Food Service198 users
Retail Sales167 users
Construction145 users
Healthcare Support123 users
867 unemployed users with marketable skills
Housing Risk Analysis
At risk but not in emergency programs34%
Immediate eviction risk18%
Behind on utilities22%
1,020 users need preventive intervention
41%
SHIP Eligible
1,502
Missing Documents
867
Skilled Unemployed
34%
At Housing Risk
Recent User Activity
Latest user intakes and referral statuses
| User ID | Intake Date | Zip Code | Referral Status | Assigned Caseworker |
|---|---|---|---|---|
| USR-001 | 2024-01-15 | 90210 | Completed | Sarah Johnson |
| USR-002 | 2024-01-14 | 90211 | In Progress | Mike Chen |
| USR-003 | 2024-01-13 | 90212 | Pending | Emily Rodriguez |
| USR-004 | 2024-01-12 | 90213 | Completed | David Kim |
| USR-005 | 2024-01-11 | 90214 | In Progress | Lisa Thompson |
| USR-006 | 2024-01-10 | 90215 | Completed | James Wilson |